Enjoy a complimentary 5-year warranty on your Masseuse Massage Chair
We stand by the superior quality of our massage chairs, and back that up with the best warranty policy in Australia.
For your peace of mind, Masseuse Massage Chairs is proud to offer a complimentary, industry-leading 5-year Platinum Warranty on our world-class range of massage chairs.
Our comprehensive 5-year Platinum Warranty protects you against any manufacturer defects, for a period of 5 years, and covers:
If you live within one of our recognised metropolitan zones, you will also qualify for our exclusive at-home service! Our qualified and experienced Service Technicians, who work exclusively with Masseuse Massage Chair products, will assist you in the comfort of your own home. We will cover the cost of any replacement parts required to fix your massage chair, as well as the technician’s labour.
Our 5-year Platinum Warranty:
a. covers the original purchaser only and is non-transferable;
b. only applies when the Masseuse Massage Chair is purchased directly from Masseuse Massage or a premium authorised retail partner; and
c. is not valid when the massage chair is purchased from a wholesale outlet or online hamper catalogue.
If your massage product:
kindly contact our Happiness Team on 03 9917 3443. They’ll be more than happy to assist you!
For full warranty terms and conditions, please see below.
We also offer an exclusive LIFETIME CARE WARRANTY
Please note: Our 5-year Platinum Warranty applies to all brand new massage chairs purchased from the 11th of September, 2023.
Terms and conditions
For all warranty & service requests please fill in the Service and Repairs form
For warranty of products purchased before 11 September 2023 please click here