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HOME › ABOUT US

About Us

Australian family-owned for 17 years, helping Aussies relieve everyday aches, pains and stress at home.

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30,000+ Happy Customers

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Registered NDIS Provider

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27 Showrooms Nationwide

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Trusted for 17 Years

Our Story

At 23, our founder Michael Clark was living with regular, intense back and neck pain from years of manual labour, football injuries and a head-on car accident. It became so severe he ended up in the emergency room, barely able to move. When a friend’s massage chair gave him the relief nothing else had, it sparked a mission to help other Australians experience the same benefits.

That mission became Masseuse Massage Chairs, an Australian-owned specialist in premium, therapeutic massage chairs. Every award-winning chair in our range is hand-selected by our team of experts, with every feature chosen to support recovery, relaxation and overall wellbeing.

Seventeen years on, we’ve grown into a nationwide network of massage chair specialists across 27 showrooms, helping more than 30,000 Australians find relief from aches and pain at home, so they can get back to living the life they deserve. And 17 years later, that same mission continues to drive everything we do.

Read the Founder's Note
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Michael Clark

Founder · Est. 2009

17 Years of Massage Chair Expertise

2009

2012

2014

2015

2016

2017

2019

2020

2021

2022

2023

2024

2025

2026

2009

  • Masseuse Massage Chairs founded by Michael Clark

2012

  • Health+® Massage Chair launched
  • Physio+® Massage Chair launched 

2014

  • Ultimate Chiro® Massage Chair launched

2015

2016

  • Remedial Deluxe+® Massage Chair launched

2017

  • Moved headquarters to 119 York Street, South Melbourne, and established first showroom

2019

  • Eye Massager launched

2020

  • First TV advertorial aired on Channel 7 and Channel 9
  • Therapeutic Dual-Pro® Massage Chair launched

2021

  • Launched national 'Get Back to Your Best' billboard campaign

2022

  • Developed the ‘100 Chairs in 100 Days’ donation campaign
  • Thera+ Neck & Shoulder Massager launched

2023

  • Olympic legend Dawn Fraser named inaugural Brand Ambassador
  • Showbiz legend Kamahl named Brand Ambassador
  • Ultimate Chiro® wins its first Product Review award
  • Sponsored the Love Your Sister charity event
  • Donated $23,000 to the Royal Children's Hospital 'Good Friday Appeal'

2024

  • Sponsored the Royal Children's Hospital ‘Kids' Day Out’ event
  • Ultimate Chiro® wins its second Product Review award

2025

  • World Champion Boxer Lester Ellis named Brand Ambassador
  • Ultimate Chiro® wins its third Product Review award
  • Physio+® wins its first Product Review award
  • TheraMax® Massage Chair launched

2026

  • Olympic Icon Michael Klim named Brand Ambassador
  • Physio+® wins its second Product Review award
  • Ultimate Chiro® wins its fourth Product Review award

The Masseuse promise

Why Australians Trust Masseuse

For 17 years, we’ve helped more than 30,000 Aussies get back to the life they deserve. Here’s what you can expect from us.

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100% Australian Owned

We are Australia's most trusted massage chair brand providing legendary service to our awesome customers for over 17 years.

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Lifetime Care Warranty

Choose to extend our complimentary 5-year Platinum Warranty by taking advantage of our premium Lifetime Care Warranty.

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World's Best Customer Service

From our white glove installation to lifetime concierge service, our Happiness Team guarantees outstanding service.

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Award Winning Massage Chairs

We have more 5-star reviews than any other massage chair brand and are a 2023-2026 ProductReview.com.au award winner.

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Free Metro Delivery

Our extensive service network will ensure that your new massage chair is delivered to your door free and fast.

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Best Price Promise

If you find the same massage chair at any of our Australian competitor’s stores for a better price, we will beat it by 10%.

Verified Reviews

Discover the daily ritual 30,000 Australians swear by

5.0/ 5

from 2,000+ verified Product Review submissions

L Leanne H

Amazing! I live for my daily massage!

My circulation and diabetic foot pain have improved immensely. My headaches are less frequent. Relaxation is imperative for my medical conditions — my Masseuse chair is amazing.

Verified · Product Review AU

B Brett T

Simply amazing

When my husband suggested buying one I wasn't convinced — after the first use of this amazing chair I was beyond impressed. The voice controls are so easy to use.

Verified · Product Review AU

D Debbie B

Best present ever

I bought the chair for my husband's 60th birthday and couldn't have made a better choice. My sister also visits and heads straight for it. Money well spent.

Verified · Product Review AU

M Marita Z

A great investment you will not regret

I always wanted a massage chair to wind down after work. I chose the Masseuse chair after trying one in the shop and I am delighted with my purchase. I use it almost every day.

Verified · Product Review AU

A Andy

Simply perfect

The chair works really well — helps us relax after a long day on our feet, finds all those sore spots. But the customer service is what really sold us. Simply outstanding.

Verified · Product Review AU

L Louise S

I don't know how I lived without one

Fabulous customer service and after-purchase support. I have purchased the Masseuse chair and am totally happy with it. Quality products, quality service.

Verified · Product Review AU

5.0/ 5

from 2,000+ verified Product Review submissions

The People Behind Masseuse

Meet Our Team

For 17 years, our team has been at the heart of Masseuse. From helping you find the perfect massage chair to supporting you long after it arrives, we’re here to make your experience awesome.

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Josh

Sales Team

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Vijay

Sales Team

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Steve

Sales Team

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Cindy 

CFO

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Karl

Service and Repairs

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Nicole

Accounts Team

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Mia

Accounts Team

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Shekiana

Accounts Team

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Ritz

Accounts Team

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Sheila

Accounts Team

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Lovely

Accounts Team

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Annie

Happiness Team

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Charlotte

Happiness Team

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Daniel

Happiness Team

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Dessika

Happiness Team

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Jane

Happiness Team

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Jerome

Happiness Team

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Jasmine

Marketing Team

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Polly

Marketing Team

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Micah

Marketing Team

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Sam

Marketing Team

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Dave

Operations Team

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Hellen

Operations Team

 27 showrooms nationwide 

Feel the Difference in Person

Visit one of our 27 showrooms across Australia to experience a Masseuse Massage Chair for yourself. Sit back, try the features and find the chair that feels right for you.

We’re here to help

Find the Right Massage Chair for You

Know what you’re looking for? Explore the range. Need a little guidance? Our team is here to help.

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Browse the Range

View our collection

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Talk to an Expert

1300 054 055